Quality Question Bank
for Exam preparation

Q2. The defect concentration diagram can be used in the ______________ stage of the DMAIC.

1. Define
2. Measure
3. Analyze
4. Improve

Q3. Which of the following best characterizes the results of an increase in quality?

1. increased productivity, decreased cost effectiveness and increased cost risk
2. increased productivity, increased cost effectiveness, and decreased cost risk
3. reduced productivity and no change to cost effectiveness or cost risk
4. reduced productivity and an increase in overall product or service cost
5. increased productivity and cost-effectiveness

Q4. 80% of the problems are found in 20% of the work is a concept of:

1. Edward Deming
2. Philip Crosby
3. Juran
4. Pareto

Q5. Inspection, scrap, and repair are examples of ______________

1. internal costs
2. external costs
3. costs of dissatisfaction
4. societal costs

Q6. Just-in-time (JIT) is the concept of reducing inventories to:

1. 25% of former stock
2. Less than half of former stock
3. 75% of peak stock
4. zero stock
5. 15% of the cost of the product for a planned stock

Q7. Kaizen is a ______________ process, the purpose of which goes beyond simple productivity improvement.

1. weekly
2. daily
3. monthly
4. annual

Q8. While recruiting person he should i. Competent to perform job ii. Trained to perform specified job iii. Able to perform the activity The correct order is

1. i, ii & iii
2. i only
3. i & ii
4. None of the above

Q9. The ability of a product to be used for different purposes at different capacities and under different conditions determines its:

1. Availability
2. Usability
3. Flexibility
4. Operability

Q10. In a factorial design, a main effect is the ______________.

1. the combined effect of the independent variables on the dependent variable
2. interaction effect of the independent variables and their effect on the dependent
3. the effect of each independent variable on the dependent variable
4. interaction of the independent variables